Frequently Asked Questions
Everything you need to know about HEC equestrian-inspired fashion.
What makes HEC apparel different from standard equestrian gear?
HEC: Horse Education blends traditional equestrian functionality with high-end street fashion. Our garments use technical, moisture-wicking fabrics designed for performance in the saddle while maintaining a sophisticated aesthetic for everyday wear.
How do I ensure I select the correct size?
Each product page features a detailed size guide including measurements for chest, waist, and sleeve length. Since we use performance fabrics with varying degrees of stretch, we recommend sizing up if you prefer a more relaxed fit.
What is your shipping policy for international orders?
We ship worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on customs processing in your specific country.
How should I care for my HEC garments?
To preserve the integrity of our technical fabrics and specialized prints, we recommend machine washing in cold water on a gentle cycle and hanging to dry. Avoid using fabric softeners or bleach.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. If you need a different size, our exchange process is complimentary for domestic customers.
Are your materials ethically sourced?
Yes, sustainability is at the core of Horse Education. We partner with manufacturers who prioritize fair labor practices and utilize recycled synthetic fibers whenever possible to reduce our environmental footprint.